Shipping Policy

Thank you for shopping with Sunrise House.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received. Processing times are estimates and may vary depending on order volume, product availability, holidays, or other circumstances.

Shipping Rates

Shipping rates are calculated at checkout based on the delivery address and shipping method selected.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Delivery Times

Estimated delivery times depend on the shipping carrier and destination. Delivery estimates are provided for convenience only and are not guaranteed.

Shipping Delays

Sunrise House is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Sunrise House is not responsible for orders shipped to incorrectly entered or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will review your request and, when appropriate, work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at k15ksunrise@gmail.com.